1 About Us

2 Acceptance of Terms

By accessing our website or booking any service, you confirm that:

• You are at least 18 years old, or have permission from a parent or legal guardian.
• You have read and accepted these Terms & Conditions.
• You agree to comply with all applicable laws and regulations.

3 Services

Salima Massage & Beauty offers wellness and beauty services including, but not limited to:

• Traditional Thai Massage
• Aromatherapy Massage
• Sports Massage
• Foot Reflexology
• Hot Stone Massage
• Herbal Compress Therapy
• Facial Treatments
• Head Spa Treatments
• Hair Services
• Nail Services
• Waxing Services
• Beauty Treatments
• Wellness Packages

All services are subject to availability and may be modified, discontinued, or updated without prior notice.

4 Appointments & Reservations

Customers may make reservations through:

• Website booking forms
• Telephone
• WhatsApp
• Walk-in appointments (subject to availability)

We recommend booking in advance, especially during weekends, holidays, and peak tourist seasons. Appointment times are subject to therapist and room availability.

5 Arrival Policy

To ensure a smooth experience:

• Please arrive at least 10 minutes before your scheduled appointment.
• Late arrivals may result in reduced treatment time.
• Full charges may still apply for late arrivals where treatment time cannot be extended.

6 Cancellation & No-Show Policy

• Cancellations should be made as early as possible.
• Failure to attend a booked appointment without notice may result in refusal of future bookings.
• Prepaid appointments may be subject to cancellation fees where permitted by law.
• Salima reserves the right to request advance deposits for selected services, packages, or group bookings.

7 Pricing & Payments

• All prices are displayed in Thai Baht (THB).
• Prices may change without prior notice.
• Promotional offers and discounts may be withdrawn or modified at any time.
• Payment must be completed before or immediately after services are provided unless otherwise agreed.

8 Health Information

For your safety, you must inform our staff before treatment if you have:

• Pregnancy
• Heart conditions
• High blood pressure
• Recent surgery
• Allergies
• Skin conditions
• Injuries
• Chronic medical conditions
• Any condition that may affect treatment suitability

9 Wellness Disclaimer

Our services are designed to support relaxation, wellness, and general well-being.

Our services:

• Are not medical treatments.
• Are not intended to diagnose, treat, cure, or prevent any disease.
• Should not replace professional medical advice, diagnosis, or treatment.

If you have a medical condition, please consult a qualified healthcare professional before receiving treatment.

10 Customer Conduct

We are committed to maintaining a safe, respectful, and professional environment.

The following behavior is strictly prohibited:

• Harassment of staff or customers
• Abusive, threatening, or offensive behavior
• Intoxication that may affect safety
• Illegal activities
• Requests for services not advertised or offered by Salima Massage & Beauty

11 Personal Belongings

Customers are responsible for their personal belongings.

While we take reasonable care within our premises, Salima Massage & Beauty is not responsible for loss, theft, or damage to personal property unless required by applicable law.

12 Gift Vouchers & Promotions

Where applicable:

• Promotional offers cannot be combined unless expressly stated.
• Gift vouchers are non-refundable and non-transferable unless required by law.
• Expiry dates may apply to promotional offers and vouchers.

13 Website Use

When using our website, you agree not to:

• Violate any laws or regulations.
• Attempt unauthorized access to our systems.
• Distribute malicious software.
• Copy or misuse website content without permission.
• Interfere with website functionality or security.

14 Intellectual Property

All content on this website, including:

• Text
• Logos
• Images
• Graphics
• Branding
• Videos
• Website design

is owned by or licensed to Salima Massage & Beauty and is protected by applicable intellectual property laws.

No content may be reproduced, copied, distributed, or used without written permission.

15 Limitation of Liability

To the fullest extent permitted by law:

• Salima Massage & Beauty shall not be liable for indirect, incidental, special, or consequential damages.
• Our liability relating to any service shall not exceed the amount paid for the specific service.
• Customers participate in treatments at their own discretion and risk, subject to applicable consumer protection laws.

16 Privacy

Your use of our website and services is also governed by our Privacy Policy.

By using our website or services, you consent to the collection and processing of personal information as described in our Privacy Policy.

17 Force Majeure

Salima Massage & Beauty shall not be liable for delays, cancellations, or inability to provide services caused by circumstances beyond our reasonable control, including:

• Natural disasters
• Government restrictions
• Power failures
• Internet disruptions
• Public health emergencies
• Acts of God

18 Changes to These Terms

We may update these Terms & Conditions at any time.

Updated versions will be posted on this page with the revised date. Continued use of our website or services constitutes acceptance of any updated terms.

19 Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Kingdom of Thailand.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Thailand.

20 Contact Information

For booking inquiries, customer support, or legal matters, please contact us using the details below.