1 Who We Are

Salima Massage & Beauty is a wellness and beauty service provider offering traditional Thai massage, aromatherapy massage, foot reflexology, facial treatments, nail services, hair services, waxing, beauty treatments, and related wellness services.

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details above.

2 Information We Collect

We may collect the following categories of personal information:

A. Information You Provide

When you contact us, make a reservation, or submit a form, we may collect:

• Full name
• Email address
• Phone number
• Country code
• Booking details
• Appointment date and time
• Number of guests
• Service preferences
• Special requests or notes
• Communication history

B. Website Usage Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages visited
• Time spent on pages
• Website interactions
• Date and time of visits

C. Marketing and Communication Preferences

We may collect information regarding:

• Newsletter subscriptions
• Promotional preferences
• Consent preferences
• Marketing interactions

3 How We Collect Information

We collect information:

Directly From You

When you:

• Complete booking forms
• Submit contact forms
• Contact us by phone, WhatsApp, email, or website forms
• Request information about services

Automatically

Through:

• Cookies
• Website analytics tools
• Google Analytics
• Google Search Console
• Advertising and remarketing technologies

From Third Parties

Where permitted by law, we may receive information from:

• Booking platforms
• Advertising platforms
• Analytics providers
• Social media platforms

4 How We Use Your Information

We use personal information to:

• Process and manage appointments
• Confirm reservations
• Respond to inquiries
• Provide customer support
• Deliver requested services
• Improve our website and services
• Monitor website performance
• Send booking confirmations and reminders
• Send promotional offers where consent has been provided
• Detect fraud or misuse
• Comply with legal obligations

5 Advertising and Analytics

We may use third-party advertising and analytics services, including:

• Google Analytics
• Google Ads
• Google Tag Manager
• Meta (Facebook and Instagram) Advertising Platforms

These services may collect information about your website activity to help us:

• Understand visitor behavior
• Measure marketing performance
• Improve user experience
• Deliver relevant advertisements

Some information may be processed using cookies, tracking technologies, or audience matching features in accordance with applicable laws.

For more information, please review:

• Google's Privacy Policy
• Meta's Privacy Policy

6 Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze traffic
• Measure advertising performance
• Provide personalized experiences

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7 Sharing Your Information

We do not sell personal information.

We may share information with trusted service providers when necessary for:

• Website hosting
• Website maintenance
• Appointment management
• Analytics services
• Marketing services
• Customer communication services
• Legal and regulatory compliance

These providers are required to protect personal information and use it only for authorized purposes.

8 Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Fulfill booking requests
• Meet legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

9 Data Security

We implement reasonable technical and organizational measures to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

While we take appropriate security measures, no internet transmission or electronic storage method can be guaranteed to be completely secure.

10 Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Restrict processing
• Object to processing
• Withdraw consent where applicable
• Request a copy of your personal data

To exercise any of these rights, please contact us using the details provided in this policy.

11 International Data Transfers

Some of our service providers may process information outside Thailand.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place and that personal information remains protected in accordance with applicable privacy laws.

12 Third-Party Websites

Our website may contain links to third-party websites, booking services, social media platforms, or external resources.

We are not responsible for the privacy practices or content of those third-party websites. We encourage users to review their privacy policies before providing personal information.

13 Children's Privacy

Our website and services are not intended for children under the age required by applicable law without parental or guardian consent.

We do not knowingly collect personal information from children without appropriate authorization.

14 Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated revision date. Continued use of our website or services after updates constitutes acceptance of the revised policy.

15 Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact: